Auto attendant > Telisma - Septembre 2006

Sud Francilien Hospital Centre, a French public healthcare organisation runs 27 sites and covers the needs of a population of about 600.000 people. The auto-attendant service allows a 24/7 access to any departments, services or patients and medical staff by dialling one unique phone number and by simply saying the name of the department or person they wish to contact. Vocal command is also used to get a variety of information on a self-service basis and to route emergency calls to the people on duty. This service runs on a  Natural Touch solution, and relies on teliSpeech.